
Estate Administration Help
New Zealand
Guiding you through what comes next
Practical, compassionate support for executors and families navigating the paperwork and decisions after a loved one passes away.
-
Executor guidance
-
Estate administration support
-
Bank, IRD & digital account navigation
-
Clear next steps during grief
Why Estate Navigator?
I created Estate Navigator after personally navigating the estate process and seeing how isolating and confusing the practical side of loss can be - particularly when so much is now done online.
Many people are comfortable with everyday technology, but struggle when something unexpected happens or systems don't work as they should. My role is to translate the process, reduce stress, and help you move forward with confidence.
How I Help
I provide non-legal, non-tax administrative support to help you manage the practical tasks after someone passes away, especially when systems feel confusing or overwhelming.
I can help you with:
-
Understanding your role as executor
-
Creating a clear step-by-step plan
-
Communicating with banks and government agencies
-
Locating IRD numbers and completing forms
-
Navigating online portals and email requests
-
Cancelling subscriptions and closing online or social media accounts
-
Coordinating with your lawyer or accountant
-
Keeping track of what's been done - and what comes next
You don't need to be confident with technology - I can guide or assist step by step.

Executor Clarity Session
Free, no-obligation chat available to get started
Initial Consultation - $200
This first session gives us the time and space to talk things through properly. Together we'll understand your situation, explain what needs to be done, and create a clear plan of next steps.
If you would like further help after the initial session, ongoing support is available at $50 per hour. Any additional time is always discussed with you first - there's no obligation to continue unless it feels right for you.
Reduced rate support may be available in genuine hardship situations.

Is this for you?
You may benefit from Estate Navigator if:
-
You've been named executor and don't know where to start
-
You're comfortable with basic email, but online forms or uploads feel daunting
-
Banks or organisations keep asking for things you don't understand
-
Something has gone wrong online and you don't know how to fix it
-
Your lawyer handles probate but not the day-to-day admin
-
You want calm, clear guidance without feeling rushed
You are not expected to know how this works.

Get in touch
If you're feeling stuck, unsure, or overwhelmed, you don't have to navigate this alone.
Lee Ruffles
Email: estatenavigatornz@gmail.com
Website: www.estatenavigator.co.nz
Availability
Monday - Friday: 9:30am - 4:30 pm
or by appointment: evenings or weekends
